Refund policy
Return & Refund Policy
Last updated: November 3, 2026
90-Day Money-Back Guarantee
Day After Supply™ offers a 90-day money-back guarantee. If you are unhappy with your purchase for any reason, contact us within 90 days of receiving your order to request a return for a full refund of the returned product's purchase price.
You may try the product during this period. Opening the packaging or using the product as instructed does not prevent you from requesting a return under this guarantee.
## How to Start a Return
Email support@dayaftersupply.com with your order number or the email address used at checkout. Tell us which item you would like to return. You may share the reason to help us improve, but a reason is optional under our 90-day money-back guarantee.
Contact us before sending anything back. We will provide the return address and instructions. The address on your parcel may differ from the return address, so please follow the instructions we provide.
Return the product with its included accessories. Use the original packaging if you still have it, or other suitable packaging that protects the item during transit. Please drain and dry any water-containing components before packing them.
## Return Shipping
For change-of-mind or satisfaction-guarantee returns, you are responsible for return shipping costs unless we agree otherwise or applicable law requires us to cover them. Our free shipping offer applies to delivery of your order.
We recommend using a tracked service and keeping your proof of postage until your return has been resolved.
## Damaged, Defective or Incorrect Items
Please inspect your order when it arrives. If an item is damaged, defective or incorrect, email support@dayaftersupply.com as soon as possible with your order details and a description of the issue. Photos or a short video may help us resolve it more quickly.
We will review the issue and arrange an appropriate resolution, including a replacement or refund where applicable. We will provide any necessary return instructions and explain how return shipping will be handled. Your rights under applicable consumer protection laws continue to apply.
## Refunds
We will notify you when we receive and inspect your return. Refunds approved under the 90-day money-back guarantee cover the full purchase price paid for the returned product. We do not charge a restocking fee for these returns.
Approved refunds will be issued promptly to your original payment method. Your bank or payment provider may need additional time to post the refund. If you have received a refund confirmation and the payment has not appeared after your provider's usual processing time, contact us at support@dayaftersupply.com.
## Exchanges and Cancellations
For an exchange, contact us before returning your item so we can explain the available options.
To request a cancellation, email us as soon as possible. We will try to stop the order before dispatch. If it has already shipped, you may request a return under this policy once it arrives.
## Two-Year Warranty
Your purifier also comes with a two-year warranty, separate from the 90-day money-back guarantee. For help with a warranty issue, email support@dayaftersupply.com with your order details and a description of the problem. The end of the 90-day return window does not end your two-year warranty.
## Your Consumer Rights
This policy preserves all rights and remedies available to you under applicable consumer protection laws, including rights relating to defective goods, goods that differ from their description and delivery failures. Where mandatory law gives you additional rights, those rights apply alongside this policy.
## Contact
For returns, refunds, exchanges, cancellations or warranty assistance, email support@dayaftersupply.com.